I’m proud to announce the launch of Brilliant FORGE, a new company that I founded to provide Product and Design advisory services to Fortune 500 companies and startups. With over 16 years of experience in the industry ranging from 2-person startups to large global corporations like Yahoo, Apple and eBay; I’m looking forward to sharing my knowledge and experiences of what works and, perhaps more importantly, what doesn’t work with respect to creating successful consumer products and sustainable Product and Design organizations.
My goal is to help you deliver elegant, useful, and usable products that people will love so much that they can’t imagine how they got by without them. In this new world of Facebook, Twitter, and other social sites; it is more important than ever before to win the hearts and minds of your customers. Whether they love you or hate you, rest assured that they will share that with their friends, who tell their friends, and they tell their friends… The days of the silently suffering consumer are long gone.
So, take a look around and let me know what you think. You can follow Brilliant FORGE on Twitter and Facebook to get our latest thoughts on what is going on in the world of consumer technology, startups, design, and products.